I recently had a bizarre experience where a ‘potential’ client was bad-mouthing me on a post I’d made under my professional page, and then in the next breath, sent me a private DM asking for help.

Now here we face a variety of dilemmas: financial, identity, and moral – but the real question you need to ask yourself is ‘what are my limits?’

Many early-stage professionals will face this problem – what to do about the ‘difficult client/colleague?’ and everyone’s answer will be a bit different. The older we get the more defined we normally become.

So, for what it’s worth here’s my observations from over the years.

1 Revenue never compensates for the heart sink client